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Chérie Life

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Payment options


Payment Methods for Chérie Life

Chérie Life offers the following three payment methods: online bank transfer, ATM virtual account transfer, and online credit card payment.

Online Credit Card Payment
Payments are processed through the PayNow online payment system, accepting VISA, MasterCard, JCB, and UnionPay credit cards from all banks.

Changing Payment Methods
Due to system limitations, changes to the payment method after order confirmation are not permitted. Thank you for your understanding.

Shipping & delivery


Shipping Information

Orders will be shipped within 3 business days after confirmation (excluding weekends, public holidays, and national holidays).

  • Taiwan orders: Delivered via Black Cat Courier or Hsinchu Logistics.
  • International orders: Shipped via Postal EMS.

※ In case of force majeure events (e.g., typhoons, earthquakes, floods), shipping will be handled based on the situation.
※ Pre-order items have varying arrival dates depending on the product. Please check the product page for arrival information before purchasing.
※ Due to production factors, product arrival dates may change or be delayed. Thank you for your understanding.
※ Once an order is confirmed, the quantity of purchased items cannot be changed. To modify your order, please cancel it and place a new order.

Invoice Information

 

An electronic invoice will be issued automatically upon order confirmation and sent to the email address provided in the order.

Order tracking


Non-Delivery Policy

If no one is available to receive the delivery, the courier will attempt to contact you by phone. If contact cannot be made, the item will be automatically returned, and the order will be canceled.

Specified Delivery Time Policy

Currently, we are unable to accommodate requests for specific delivery dates or times. Thank you for your understanding.

Seven-Day Inspection Period Policy

The seven-day inspection period begins on the day the consumer receives the item. Please verify the contents of your order within seven days of receipt. Returns will not be accepted after the seven-day inspection period. Thank you for your understanding.

Sales & refunds


Privacy


Privacy Policy of Chérie Life

Welcome to the Chérie Life Website (hereinafter referred to as "the Website"). To ensure your confidence in using the services and information provided by the Website, we hereby outline our Privacy Policy to protect your rights. Please read the following details carefully:


1. Scope of the Privacy Policy

This Privacy Policy explains how the Website handles personally identifiable information collected when you use our services. The Privacy Policy does not apply to linked websites outside of this Website, nor does it apply to individuals not commissioned or managed by the Website.


2. Collection, Processing, and Use of Personal Information

When you visit the Website or use its services, we may request necessary personal information based on the nature of the service and will process and use your personal information solely within the scope of that specific purpose. Without your written consent, the Website will not use your personal information for any other purposes.

  • When you use interactive features such as the service mailbox or surveys, we will retain the information you provide, including your name, email address, contact details, and usage time.
  • During general browsing, our servers automatically record relevant activities, including your device's IP address, access time, browser type, and browsing or click data. This information is used internally to improve our services and is never disclosed publicly.
  • To provide accurate services, we may conduct statistical and analytical processing of survey data. The resulting statistics or explanatory text may be published as needed for internal research, but no specific individual's data will be involved.
  • You may request at any time to correct or delete any inaccurate or incomplete personal information collected by the Website.

3. Data Protection

The Website’s servers are equipped with firewalls, antivirus systems, and other necessary security measures to protect the Website and your personal information. Strict protective measures are in place, allowing only authorized personnel to access your personal information. All relevant personnel are bound by confidentiality agreements, and any violation of confidentiality obligations will result in legal consequences.

When it is necessary to entrust other entities to provide services, the Website will strictly require them to comply with confidentiality obligations and will implement necessary inspections to ensure compliance.


4. External Links

The Website may provide links to other websites. However, these linked websites are not governed by this Website’s Privacy Policy. You should refer to the privacy policies of those linked websites.


5. Policy on Sharing Personal Information with Third Parties

The Website will not provide, exchange, rent, or sell your personal information to other individuals, organizations, private companies, or public authorities, except where there is a legal basis or contractual obligation.

Exceptions include, but are not limited to:

  • With your written consent.
  • As required by law.
  • To prevent danger to your life, body, freedom, or property.
  • For cooperation with public authorities or academic research institutions for statistical or research purposes based on public interest, provided the data is processed or disclosed in a way that does not identify specific individuals.
  • When your actions on the Website violate the Terms of Service or may harm or interfere with the rights of the Website or other users, or cause damage to any party, and disclosure of your personal information is necessary for identification, contact, or legal action.
  • When it is in your interest.
  • When the Website engages vendors to assist in collecting, processing, or using your personal information, we will diligently supervise and manage such vendors or individuals.

6. Use of Cookies

To provide you with the best service, the Website may place and access Cookies on your computer. If you do not wish to accept Cookies, you can set your browser’s privacy settings to "High" to refuse Cookie storage. However, this may cause certain Website features to function improperly.


7. Amendments to the Privacy Policy

The Website reserves the right to amend this Privacy Policy as needed. Any revised terms will be published on the Website.


Notes on Translation and Adjustments

  • Consistency with Brand: The brand name "Chérie Life" is retained in the English version to maintain brand identity, as in your previous requests.
  • Clarity and Professional Tone: The English translation adopts a formal and concise tone suitable for a commercial privacy policy, ensuring clarity for users.
  • Alignment with Original Structure: The structure and section headings mirror the original Chinese text to maintain consistency and ease of reference.
  • Cultural Adaptation: Terms like "written consent" and "public authorities" are used to align with standard English legal terminology while preserving the original intent.

 

Let me know if you need further refinements or additional sections!